Testimonials

I. Craig on 30th April, 2009
Just a note to say thanks for your fantastic service - my Radian arrived today a mere 20 hours after I ordered it, really well packed. Squadron Leader's glowing reputation is well deserved! 

The plane looks great, all visual inspections passed. Looking forward to getting the Lipo charged and maidening it soon.

J.Smith on 28th April, 2009
Just wanted to say I got my T-28 Trojan in perfect condition and extremly quickly! Thanks for the great service and support, I will make sure to use Squadron Leader for all the endless supplies i am sure to need :) Thanks again.

T. Walker on 9th April, 2009
A quick thanks to Squadron Leader for taking the time when advising me on my latest plane. Even after frequent calls and plenty of indecision you guys were always happy to talk. My new T-28 Trojan takes pride of place in my collection and I am chuffed with it. Hats of to you folks. Great site, great products and customer service that puts most retailers to shame. Keep it up chaps!  

V. Mccarthy on 31st March, 2009
Excellent service from Squadron Leader. Keep up the good work. [T-28 Trojan Wing]

R. Eccles on 23rd March, 2009
Ordered the Parkzone Radian on Monday 16th march 2009 (pm) and it arrived by Friday which was a great delivery time to Ireland. The Radian itself is great, tested it out an hour after it arrived. I will order more stuff from www.squadroneleader.co.uk i`d say.

L. Agate on 20th March, 2009
Just like to say thanks for the fast delivery and very good service. Many Thanks

M. Green on 18th March, 2009I would like to say many thanks for providing an excellent service. I ordered some items on Monday and received them on Tuesday. Your web site is excellent and makes a nice change to know that if you buy a model that the support and spares are available promptly if required. Well Done.

C. Lindsey on 16th February, 2009
Just a quick note to thank all at Squadron Leader. My spares order arrived in super quick time and was very well packed. I love the forum and can't wait to get my hand on a Corsair. Good show chaps.

T. Morroll on 15th February, 2009
Hi Squadron Leader Ldr, Just like to say what a fantastic looking site you guys have. One, if not the best i've seen so far. Makes me want to buy some thing!

L.Hopkins on 11th February, 2009 
I would just like to add our thanks for all of your personal help and assistance in this matter (Li-Po Battery Problem).

Despite the continuing problems and setbacks incurred by the charger/battery malfunctioning, you consistently offered, what I would describe as, “excellent” customer service.  Until being made redundant last year, I held the post of Customer Services Team Manager for a large national rail company.  With that experience, I believe the manner in which you have dealt with this matter to be second to none – nothing was ever too much trouble for you, you kept us completely updated on the situation, you put yourself out to ensure customer satisfaction and always did exactly as promised and when promised – and all of this in a friendly manner.
So, in spite of the problems we encountered with our purchase, you have made our dealings with Squadron Leader into very positive experience.

We will, no doubt, be contacting you in the future in order to replace dinged and bent bits of Corsair, but, in the meantime, our sincere thanks and appreciation for your great assistance.

S. Taylor on 3rd February, 2009
Super quick delivery and excellent support. My advice to others is don't bother looking elsewhere. Squadron Leader is easily the best!

P. Bluett on 29th January, 2009
You guys provide easily the best service I've ever received from an internet shop. Many thanks.

R. Bellord (Spain) on 27th January, 2009
Thank you very much for sending my parts so promptly, they arrived today - which for Spain - I think is great. Many thanks and great service.

H. Weigel (Germany) on 15th January, 2009
You have a really sensational delivery time. Last Friday I purchased four ParkZone Corsair Cowls, by Wednesday they were delivered. Thanks a lot for the great support.

R. Law on 14th January, 2009
Hello everyone at Squadron Leader. I just wanted to say a big thank you for getting my order (Super Cub, Battery and Spares) to me in good time and excellent condition. Been out today on my maiden flight with it and have not been disappointed in the slightest! Again, thank you very much.

W. Making on 9th January, 2009
Dear Squadron Leader, just a quick note to say thank you. Only found you guys a few months ago and just wanted to say the service, delivery and help I have had has been second to none and you guys could not have been more helpful... cheers.

J. Francis on 30th December, 2008
Just to say thanks for my order. Top class job!

D & R. Wiggins on 23rd December, 2008
The planes touched down for a safe landing via DHL. You now have two very good rookie customers and we will be buying everything from Squadron Leader in the future. Thanks to all at Squadron Leader for your awesome customer service, it's second to none. Have a Merry Xmas and a top new year.

M. Grimes on 23rd December, 2008
Thanks very much guys. Top class service. Just need to learn to fly now! Merry Christmas.

M. Stevens on 25th November, 2008
Hi, very happy with your sevice and delivery. Thank you.

D. Browning on 22th November, 2008
Hello to all at Squadron Leader. I'm e-mailing you guys to express my opinion that you lot are the Dogs B#ll###s. I have been flying for a number of years now and have used a good few online resellers. Some were good, many were bad but Squadron Leader is certainly the best by quite a way. Advice, price and delivery were excellent and if I can point anyone in your direction I will do. Keep up the great work. Tally Ho!  

T. Goodier on 17th November, 2008
Hi, just a few lines to thank you for your great service. Ordered parts yesterday afternoon and recieved them the next day. Its good to have a hobby store that cares and treats its customers well as well as carrying a good stock of spares. Thanks again.

C. Ertel on 12th November, 2008
Thanks a lot for the excellent service.

C. Quigley on 8th Novemeber, 2008
Hello there, just a quick note to say that you've got a v.good website + am genuinely very impressed with your set up. Love your brand and design. Well done! Looking forward to my Spitfire!

P. Conneely on 4th November, 2008
I recieved my shipment of stuff from you guys last week and was impressed with how well packeged the order was. The fuselage and other stuff arrived in perfect condition. I had one from M###### M##### last year which I had to post back because it was damaged in transit as the packing was rubbish. I am now a convert to Squdron Leader and the other retailer is a distant memory. I look foward to doing more buisness with you in the future. It's great to still be able to get such personal service. Thanks again.

P. Kelly on 28th October, 2008
Thank you very much. My items came today, really fast service. Will do business again.

J. Taylor on 28th October, 2008
Hiya Fellas. Just to say, I ordered my crash pack on monday afternoon and it arrived Tuesday morning. I'm well chuffed with your service as me an my boy can go flying tonight. That was mega quick!

J. Monaghan on 24th October, 2008
Just to let you know that my order has arrived safe and well. Thanks again for your quick replies to my queries. I am very happy with your customer service and will recommend your site to friends.

R. Ashenden on 10th October, 2008
Once again Squadron Leader has come up trumps. Myself and freinds all consider the service you provide as first rate and will continue to use you over other sites for this reason alone.

T. Milner 23th September, 2008
Many thanks. The order arrived safely this morning. Can I please complement you on your excellent and prompt service - look forward to buying from you again.

J. Sykes on 25th September, 2008
Many thanks for the warm welcome you gave me and all the best for the future; again one hell of a site and great to see stock changing in REAL time.

P. Clarkson on 19th September, 2008
Thanks for a really fast delivery at a great price. Time from order to delivery was 15.5 hours - unlike certain competitors!

G.Read on 4th September, 2008
Just a short note to register my appreciation of a most fantastic service. I recently ordered a ParkZone P-51D Mustang and an ParkZone Focke-Wulf 190. Not only did they arrive faster than I could possibly have believed but they arrived in great condition. I look forward to doing more business with you in the future.

W. Hughes on 4th September, 2008
Thanks for a prompt delivery of parts that were needed. I shall recomend you to friends that also use ParkZone planes. Many thanks.

A. Gouw on 3rd September, 2008
An overdue note in recognition of the exemplary customer service skills of Squadron Leader.  The teams dedication, patience, and enthusiasm during my contact with Squadron Leader, have exceeded the expected. Job well done, thank you!  P.S. Website/Forum 5 star.

Graham W. on 14th August, 2008
Hi, just a quick thanks for an excellent service and fast response......... just like my spitfire!

Jeff Buckley on 28th July, 2008
Thanks for all your excellent advice. Rest assured I will be back. Chocks Away!

Thomas Callahan on 12th July, 2008
Great website, superb service, speedy delivery, great products...... what more could you want?  Well done Squadron Leader!

Rick Chase on 11th June, 2008
Just a quick note to say how impressed I am with your delivery service. I only ordered the new parts for my wounded HobbyZone Super Cub yesterday, and they arrived this afternoon. Superb! Also, I love the website! Seeing your "The Fallen" section makes me feel that I'm not at all alone when it comes to my dodgy flying techniques! I'm improving by each day I fly my Super Cub, and I can't emphasise enough how ideal this plane is for a beginner! Well done!

Philip Shervington on 18th May, 2008
Thanks for speedy and excellent service

Martin Biddle on 21st May, 2008
Ordered parts Tuesday am, delivered before 10.30am Wednesday. Excellent service thank you.

Malcolm Springett on 9th May, 2008
Once again Squadron Leader comes up trumps and proves that it is the best ParkZone supplier in the UK.

Glenn Buchanan on 8th May, 2008
Just a quick note to say many thanks for the order. Arrived on time and very well packed.

Pete Biggs on 2nd April, 2008
I received the ParkZone Focke-Wulf 190 today, speedy delivery, well packed, excellent quality product, good price, great service. Will also certainly be using your site again. Many Thanks.

Robert Weston on 16th February, 2008
Perfect - many thanks for your prompt response - and also for sending a well packed carton so quickly.  I will definitely be using you again! [ParkZone Spitfire Spare Parts]

Peter Cushion on 12th February, 2008
I have received my Spitfire this morning. To say I am pleased is an understatement, it far exceeds my expectations and I cannot wait to take it for its first flight. Thank you for your excellent service. I will gladly recommend you to my friends. [ParkZone Spitfire Mk IIB]

Malcolm Springett on 7th February, 2008
Hi Squadron Leader, just wanted to say thanks for ensuring my order last Thursday was on time.  I know you made a special effort as I needed the parts by the following day.  
What great service!!!

Andrew de Rozairo on 14th January, 2008
Hi, I would like to thank you for having to reacted to your problems with DHL in such a professional manner. Having the plane delivered by hand in time for Christmas was fantastic. [HobbyZone Super Cub]

Flt. Bunker (Hon) on 3rd January, 2008
Hi there Squadron Leader. Just a note of thanks for the crash kit I ordered for my P-51D Mustang. I placed the order with you on the 21st (December) at midday and never thought that it would arrive before Christmas. But at 7.30pm on Christmas Eve, a knock came on the door and I took delivery of my complete order. Many thanks and no wonder we won the B.O.B (Battle Of Britain) with such service. Tally Ho - Over and out. [P-51D Mustang 'Disaster Crash' Pack].

Sam Kelly on 2nd January, 2008
I got one of these for Christmas and I've been flying everyday possible! I love it so much I think it's the best present I've ever had! [HobbyZone Super Cub]

Ryan Smith on 24th November, 2007
I love the planes. I love the website. I am a fan.

Alasdair Kirkbeck on 20th November, 2007
Helpful and honest advice, quick delivery and brilliantly funny website.

Oliver Martin on 31st October, 2007
I bought a Focke Wulf off you at 2:30pm last week and received it next day before 11am - WOW! I've only flown it twice but can without a doubt say it's the best thing I've ever bought. Thanks to the Squadron! [ParkZone Focke-Wulf 190]

Ian Ashton on 24th October, 2007
Just received my first order placed with you. Cannot believe how quickly I received the goods. Unbelievable service. Many Thanks.

Steve Farnworth on 20th September, 2007
Brilliant and witty website, a rib tickling joy to read, well done.

Ben Prentice on 11th September, 2007
Customer service level is again very high indeed, and your quick response was much appreciated.

Hugh Smith on 7th September 2007
Great plane and great service. I especially rate the Crash Packs you do!!! [ParkZone Spitfire Mk IIB]

Dave Wilcox on 24th August, 2007
Thank you so much for such a great service and quality parts, couldn't believe how quickly you processed the order and the parts were at my door. Will be recommending you to others. p.s. great web site. Thanks again.

Nick Kleinhans on 6th August, 2007
Beautiful aircraft and great flyer! Great service too. Couldn't recommend it highly enough. [ParkZone Spitfire Mk IIB]

Rees Gates on 6th August, 2007
Excellent delivery SL :) She's a joy to fly! [ParkZone Spitfire Mk IIB]

Daniel Greene on 11th July, 2007
I would also like to add how brilliant I thought your website is! Everything is really clear and well laid out. (The 'No Geeks' policy made me laugh!).

Declan Keane on 4th July, 2007
Really well made website too. Very impressive.